Contact Us
Got Questions? We’ve Got Answers.
Please fill out the form and one of our team members will get back to you within 2 business days.
Not a fan of fillable forms? No Problem. We’re always happy to hear from you in any of the following ways:
- Phone: 604-262-9165
- Email: hello@susgrainable.ca
- Address: PO Box 232, Barons, Alberta, T0L 0G0
Find Susgrainable In A Store Near You
Don’t see us on shelf?
We paused production of our mixes, to focus on launching our facility, so stores may no longer have stock. We also don’t sell our barley flour and pretzel crackers through retailers as of now.
Most Popular FAQs
Our Chocolate Chip Cookie mix makes 12 large cookies, but many in our community have mentioned that they can make between 18-24 smaller cookies. We recommend reducing the baking time by 1-2 minutes if you want smaller cookies.
If you follow our recipe on the packaging, our Banana Bread mix makes 2 sizeable loaves, so you'll have enough slices for the whole week! With the Pancake & Waffle mix, you can expect to make around 6 pancakes or waffles in total, depending on how much batter you use for one.
We get this question a lot! No. There is no beer or alcohol in our products. The first step to making beer is steeping out the sugars from the malted barley grain. This results in 2 products: the first is the sugary liquid that goes on to be fermented creating the alcohol content in beer. The second product, spent grain, is referred to as the by-product in this process and is made up of protein, fibre and minerals. We like to refer to this as beer’s healthier half and think it deserves a much better fate than being a by-product! That is why we rapidly create our shelf stable Upcycled Barley Flour from this by-product so you can take advantage of its nutritional content in your baking. So, no you will not be able to get drunk off any of our products and its safe and healthy for both kids and adults to consume.
You can find recipes on the back of our packages with each mix providing the instructions and ingredients you need to make your banana bread, cookies, pancakes, or waffles. We post new recipes on our blog and our social media channels. Our community of amazing bakers also consistently shares their unique recipes with our mixes in our Facebook Group. Remember, our mixes are versatile and can be used to bake more goodies than you might think! If you are an avid baker and would like to share your own recipe(s), reach out to us at hello@susgrainable.ca.
We aim to have orders processed within 24 hours although it can take up to 2 business days to process an order. We typically deliver using Canada Post so you will receive a tracking number once the order is processed. Typically most customers within BC receive their order in 3 days or less, while outside of BC it can sometimes take up to one week.
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